Privacy Policy

1. Who we are

EMEN Property Group is the data controller for any personal information collected through this website. We help property owners, landlords, developers and investors connect with care providers in the supported living and care property sector.

If you have any questions about this policy or how we use your data, please email us at hello@emenpropertygroup.com.

2. What information we collect

We only collect the information you choose to give us:

• Course waitlist: your name, email address, phone number, role/property background and answers to our course research questions. We use this information to manage the waitlist, understand what customers want from the course and send course-related updates.
• Property submissions: your name, email address, phone number, relationship to the property, and details about the property itself, so we can review whether it may suit current care-provider requirements.
• Technical and security information: when you use our website, we may automatically receive limited information such as your IP address, browser/device information and security logs. We use this to operate, protect and improve the website.

3. How we use your information

We use your information to:

• Send course updates, launch announcements and related information.
• Review property submissions and contact you if there is a potential match.
• Share relevant property details with suitable care providers, supported living operators or professional parties, where you have authorised us to do so.
• Respond to enquiries and provide customer support.
• Keep our records accurate and comply with legal obligations.

4. Lawful basis

We use your information where you have asked us to contact you, where it is reasonably necessary to respond to enquiries or assess and progress property opportunities, and where we need to comply with legal obligations.

Where you have authorised us to share property information with suitable care providers or relevant professional parties, we will only use it for the purpose of assessing or progressing that property opportunity.

5. Who we share your information with

We do not sell your personal information. We only share it with:

• Care providers, supported living operators and relevant professional parties, where you have authorised us to do so via the property submission form.
• Trusted service providers who help us run the website and send emails (for example, our email-sending partner). They are only allowed to use your data for the specific services they provide to us.
• Regulators or legal authorities if we are required by law to disclose information.

6. How long we keep your information

We keep your information only for as long as we need it.

If you unsubscribe from marketing emails, we will stop sending them and may keep a minimal record of your email address to make sure you are not contacted again.

Property submission information may be kept while we assess or progress the opportunity and afterwards where reasonably needed for business, legal or record-keeping purposes.

7. Your rights

You can ask us to access, correct or delete your personal information, or object to how we use it.

You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

You can also contact us at hello@emenpropertygroup.com.

8. Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no online service can be completely secure, so please use the website accordingly.

9. Cookies

We use only essential cookies needed to keep the website running and secure. We do not use tracking or advertising cookies.

10. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page.

11. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us at hello@emenpropertygroup.com.